MRM Media ("we", "us", "our") is a Canadian performance marketing practice operating under MRM Family Holdings Ltd. (BC1587257). We are committed to protecting your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you visit mrmmedia.ca or contact us through our website.
1. Information We Collect
We collect only the personal information necessary to respond to your inquiry or provide our services, including:
- Contact details (name, email address, phone number)
- Business information (company name, industry, marketing goals)
- Technical data (IP address, browser type, device information, pages visited) collected via analytics tools
2. How We Collect Information
Information is collected directly from you when you submit a contact form, send an email, or engage with our services. Technical data is collected automatically through cookies and analytics tools.
3. Purposes for Collection, Use, and Disclosure
We collect, use, and disclose your personal information solely for the following purposes:
- To respond to inquiries and provide marketing services
- To improve our website, analyze usage trends, and enhance user experience
- To comply with legal obligations, prevent fraud, or respond to valid requests from authorities
We do not use your information for unrelated marketing without separate consent.
4. Consent
By contacting us through our website, you provide express consent to the collection, use, and disclosure of your personal information as described in this policy. You may withdraw consent at any time by contacting us (see section 8), subject to legal or contractual restrictions.
5. Disclosure of Personal Information
We share your information only with:
- Service providers (e.g., hosting providers, analytics tools) under strict confidentiality agreements
We do not sell your personal information.
6. Retention
We retain your information only as long as necessary to fulfill the purposes outlined or as required by law. After that, it is securely deleted or anonymized.
7. Safeguards
We use reasonable physical, technical, and administrative safeguards, including HTTPS encryption and access controls, to protect your information from unauthorized access, loss, or misuse.
8. Contact Us
For questions, access requests, complaints, consent withdrawal, or concerns about our practices:
Email: mat@mrmmedia.ca
Address: MRM Media, Langley, British Columbia, Canada
Complaints may also be directed to the Office of the Privacy Commissioner of Canada.
9. Changes to This Policy
We may update this policy. Changes will be posted here with the revised date. Continued use of the site after changes constitutes acceptance.
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